Frequently asked questions
Common issues including set up, account and settings.
I have added the script but it hasn't been found or is not working
If you've added the script but the test is not able to find it, here are a few things you can try first:
- Make sure the code is in the Head section of your project's settings.
- Save and publish your changes.
- Refresh the test page and try again.
- Check the script is live by viewing the page source (right click in the browser --> view page source).
- Have multiple Nocodelytics scripts in your project settings? Remove others and try again.
If you're still having issues, please reach out to support. We'll respond within 24 hours.
Do you support form tracking?
Yes! You can now track forms. Check out our form tracking guide for more.
Do you support third party form tools like Jotform or Typeform?
We don't support those tools at the moment. In the future, we may support those by adding an integration. If you'd like us to do this, please reach out.
